Contact information

NEATLOOM HOME customer service assists with product questions, orders, cancellations, address changes, tracking, delivery, returns, direct exchanges, refunds, privacy requests, and website questions.

Contact details

Store name: NEATLOOM HOME

Operating company: GARB GLOW LLC

Established: 2026

Business address: 405 E Clinton St, Clinton, MO 64735, United States

Email: support@neatloomhome.com

Telephone: +1 570-504-4623

Customer service hours: Monday through Friday, 9:00 AM to 5:00 PM Eastern Time (ET), excluding U.S. public holidays.

Order inquiries

Include the order number, the email address used at checkout, and a concise description of the request. For damaged, missing, defective, or incorrect merchandise, include clear photographs when reasonably available.

Returns

Contact customer service before mailing merchandise. We will issue authorization, return instructions, and a prepaid label. Complete the return form included in the package and place it inside the return parcel. Do not mail a return to the business address unless customer service specifically provides that address in the return instructions.

Response schedule

Messages received outside customer service hours, on weekends, or on U.S. public holidays are reviewed on the next business day.