Contact Us
Last updated: August 27, 2026
How can we help?
Contact NEATLOOM HOME for questions about products, orders, address changes, cancellations, tracking, delivery, returns, exchanges, refunds, accounts, privacy, or website use.
support@neatloomhome.com
Telephone
+1 570-504-4623
Customer-service hours
Monday through Friday, 9:00 AM–5:00 PM Eastern Time (ET), excluding U.S. public holidays.
When contacting us about an order
Include your order number, the email address used at checkout, and a concise description of the request. For damaged, incomplete, or incorrect items, contact us within 7 days after delivery and include photographs when reasonably available.
Returns
Contact us before mailing a return. Returns require authorization, and we will provide the correct return address and instructions. Do not send unauthorized returns to the registered business address.
Business operator
NEATLOOM HOME is operated by GARB GLOW LLC.
Registered address: 405 E Clinton St, Clinton, MO 64735, United States.
Response information
Messages received outside service hours are reviewed on the next business day. Do not email complete payment-card numbers, passwords, government identification numbers, or other unnecessary sensitive information.
Store operator: GARB GLOW LLC, operating as NEATLOOM HOME
Address: 405 E Clinton St, Clinton, MO 64735, United States
Email: support@neatloomhome.com
Phone: +1 570-504-4623